Workload has been a recurrent topic in the aviation community over the last few years, especially as flight crew workload varies a lot, even during routine flights, from low to high and vice versa. These two situations represent specific risks. But it is very personal how to quantify workload. The effects of workload are very individual as well.

Capt. Wolfgang Starke looks at the four phases of flight where workload is high and errors of flight crews are most likely to occur. His article is originally published in the latest edition of HindSight -  EUROCONTROL’s acclaimed safety magazine. The issue focuses on workload.